Frequently Asked Questions

Answers to your FAQs. Have a question not shown here? Please contact our staff by phone, or use the Contact form.

What should I expect during the estimate?
When you call Loudon County Fence for a free estimate, Mrs. Beverly will schedule an appointment at your convenience. We like to meet with all decision makers if possible. Our sales executives will arrive with material samples, photos, and most importantly expertise. Their job is to assess you and your properties needs for the best solution that you are happy with. They are courteous, well dressed, well spoken, professionally trained and always carry identification. You will receive a proposal with a to-the-penny price for your project usually within 24 hours of your appointment. You may sign it immediately or take time to review it.
Should I get help, or do it myself?
Before deciding to install a fence, you should have answers to these three questions:

  • Do you have the skills to do it?
  • Do you have the time to do it?
  • Will information and support be available through the installation process?

Here is some help in answering those questions: Skills required: The necessary skill level can range from low to high. The skills required vary greatly depending on the type of fence and your terrain. Installing a wooden fence on a clear, level lot in topsoil that is not rocky is a straightforward project that requires minimum skill. Installing aluminum, vinyl or any style of fence on a sloped property is definitely something best left to licensed and insured professionals. Installations with rocky soil require a high level of skill as well. Gates and gate operators are not a fun first or second time project either. Just call and ask, we can always tell you what you are dealing with. Time required: Time required is extremely variable. What materials will you be using? Chain link, for instance, installs faster than wood. How much space are you enclosing with the fence? Is the terrain flat and unobstructed? Wooded? Rugged? Into what kind of soil will you be placing posts? (Rocks take extra time and effort.) Installing a fence, particularly digging the holes, can be very strenuous work, especially for a large project. (Remember the red clay of East Tennessee in the summer is not very forgiving) Manufacturer support: Support from your manufacturer can be variable. If you are buying raw materials, wood posts or rolls of chain link fence, support is low. If you are buying an integrated fence product that has all parts made by one manufacturer, directions are usually thorough and phone support is often available. Think carefully before you purchase materials and try to do-it-yourself. Should you change your mind and decide to hire a contractor, many will not install a fence using materials that you have provided. The quality of the materials may not conform to the standards set by the company and this type of installation could reflect on their reputation and commitment to their customers. For complete peace of mind, use a professional fence contractor like Loudon County Fence to design and install the fence. Too often, “do-it-yourselfers” miss important steps in the process or do not end up with a finished product that is aesthetically pleasing to all. It is cheaper to call us now than call us in two years to tear out a poorly installed fence and put in the one you could have installed today. After all, your home is your biggest investment.

What are the steps to planning a fence installation?
When planning any home improvement project, a little prep work can go a long way to ensure a happy, hassle-free outcome.

  • Check with your HOA to be sure there are no restrictions on fence installation or if there are style guidelines in effect for your community.
  • Locate your plat to determine your property lines. You will want to be sure the fence lies within the confines of your own property.
  • Discuss your intentions with your immediate neighbors. They may be considering a similar project, in which case you might be able to pool your resources and share the costs of a dividing fence. (not recommended, that neighbor may move and you are out of luck)
  • Obtain the required building permits. Building codes and local zoning ordinances may restrict your fence installation, both in terms of height and design.
  • Contact your local utility companies to help you determine the location of underground gas, water and power lines. The service is usually free. (LC Fence does this before installation as well)
  • Look through our website for all the different styles and pictures to find the style that best suits you and your home.
  • Will the fence be purely an aesthetic landscaping feature? Are you looking for absolute privacy? Will it be used to control access to a pool, protect the children’s play area or prevent your dog from escaping?

Your answers will go a long way in determining what type of fence is best for you. Loudon County Fence offers free estimates, material samples, and a complimentary design service to help make the process easy.

Does LC Fence use subcontractors or do you have your own crews?
We utilize both. Most of our subcontractors have been with us for at least five years. LC Fence keeps all of our sub crews so busy that they solely work for us. That is a luxury that this company has worked very hard to have and it shows both in the quality of their work and our communication on the jobsite. The sales executive that sold the job and or Boone or Erik will best determine the crew/employee for the job. If you ever have a concern about installation, please contact us.
How long has LC Fence been in business?
We have been serving Knoxville and all of East Tennessee for over 40 years.
Will your products add value to my property?
Adding a fence to enclose all or part of the yard, or a deck or patio to your residential property will, in most cases, add to the value of the property upon appraisal or assessment. The style of fence also can play into the appraisal (Aluminum vs. Chain Link).
How long will it take to complete my job?
Every job is different and many factors can determine its completion date, but once we start your job, we will keep you informed of its progress until its completion. This is simply something that must be, “job specific.”
When can I expect my job to installed?
Your sales executive should provide you with an estimated start date. Jobs cannot be started until all necessary permits have been obtained and TN Utility has been called. Once the permits are obtained and the property is marked, you will be notified of your installation date. Ordering materials (we buy locally, so it’s not a problem usually) and weather can also be a factor in determining the start date of a job. If you are ever uncertain about your installation date, please contact your sales executive for clarification.